We have compiled these frequently asked questions to improve customer service and help you find answers to our most commonly asked questions. To read the answer to any of the questions below, simply click on the links and it will take you to more information.
If you want to get started on two wheels then here's how to go about it. Please note that this is a just brief guide - please ask your local dealer or visit the DVLA for further details.
If you are 16+ years old
If you are a car licence holder (if you are 17+ years old)
If you are a car licence holder (issued before 1st February 2001)
Car licence holder (issued on or after 1st Feb 2001)
Compulsory Basic Training. It consists of a one day course costing approximately £80 and can be arranged through your local CBT training centre. Most of the course is conducted off road to help you get used to the machine and learn basic riding skills. Your CBT should be an enjoyable day providing you with training on basic road safety, the functions of your scooter, maneuvering/parking, slow control and compulsory skills to give you confidence for safe scootering.
After you successfully complete your CBT course and obtain the DL 196 certificate you are entitled to ride unaccompanied displaying L-plates (D-plates in Wales). For more information on CBT, other motorcycle licences or to apply for provisional driving licence, visit www.dsa.gov.uk or the motoring section on www.direct.gov.uk.
LearnerLegal.com is one of the largest independent importers and distributors of learner legal motorcycles in the UK which allows us to pass on big savings to you.
Our bikes can provide 100+ miles per gallon on uleaded fuel. The benefits of two wheel ownership is that they are considerably cheaper and greener to run costing less than a fraction to fill a car up and give greater independence, freedom and flexibility. We all also know the impact damage that cars are creating on the planet.
Unleaded - the green pumps at the petrol station.
Our spare parts inventory is huge. To ensure maximum customer satisfaction not only is almost every component available off-the-shelf, but they are also keenly priced to ensure all owners can keep their motorcycle/scooter where it should be - out on the road! You can order them over the phone or online with the help of our online parts book all parts are sent Royal Mail 1st Class.
Yes - all our prices are fully inclusive of VAT at the current rate.
Delivery takes two working days from date of payment. We also offer a priority next day service for an additional payment of £40 and a Saturday morning delivery for an additional £50.
If you select our 24 hour delivery option, your order must be received by 14.00. If you place an order after 14.00 on a Friday, Saturday or Sunday then your machine will be delivered the following Tuesday.
The delivery driver will call you one hour before delivery on your designated telephone number.
Our delivery charges start from only £85 for delivery to mainland England, Isle of White and Wales.
England & Wales
|Isle of Wight||Scottish
|Northern Ireland & Republic of Ireland|
|48 Hour Delivery||£85||£85||£155||£175||£185||£185|
|Next Working Day Delivery||£125||£125||£200||N/A||N/A||N/A|
|Delivery Window||(If you select either the 48 hour or next day option, your delivery will normally be between Monday - Friday, 9.00 - 17.30)|
Your first order must be delivered to the billing address.
Collections are available by prior appointment from our warehouse located in Portsmouth Unit 11 PO6 1TT.
If you have your own suitable transport such as a people mover, Van or trailer we can assist you while loading the scooter/motorcycle into your transport. There is no surcharge for collections.
If you login to the website you can view the status of your current and previous order.
Forgotten your password?
To reset your password click the link “password forgotten” in the use panel area. If you still have problems please contact us for further assistance.
How do I change my login details?
Please login to your account area to modify your details.
How to change my contact details?
Please login to the account area to amend your details.
All of your personal details and credit card details are only ever passed directly to our bank. We do not store your credit card information on our site. To guarantee your payment is secure you will see 'https://' at the begining of the address bar signifying the area you are in is secure.
Your machine is supplied with the latest Euro 3 certificate where appropriate. It is EEC tested and approved for use in the UK and Europe.
All vehicles are supplied fully assembled and pre-delivery inspected. All you need to do is fit the mirrors and fill up with unleaded petrol.
Yes, we supply our bikes with a full 12 month parts only warranty. You can upgrade to a two year warranty for only £68.
All our bikes are supplied with pre-filled forms. You only need to add your name, address, date of birth and signature. You will be the first owner which will cost a fee of £55 payable to the DVLA as well as road tax which is £17 per year. Once you have completed your form and sent it to your local DVLA office, your application will normally be turned around in 48 hours (find your local DVLA office).
We can make your number plate for around £10 while you wait.
Under the seat, there is a lockable storage compartment which takes an open face helmet or a shopping bag.
All our vehicles come with a standard steering lock fitted by the manufacture. Our promotions often include a high security bike lock for free, saving you up to £30.
Regular servicing is required by a vat registered garage: 400km for first service, 2000km for second service and every subsequent 3,000km (or every 6 months depending on the model). Maintenance is essential to help ensure that it is roadworthy, safe to ride, fuel efficient, less polluting and not a danger to other road users or pedestians.
You may only ride in a bus lane during the times displayed on the signs.
From 5 January 2009, an 18-month trial will allow motorcycles, mopeds, scooters and tricycles - but not those with sidecars - to travel in most red route bus lanes.
Yes, it's the law. There are two main designs for helmets; full face and open face. It is the most important piece of protective gear a rider can wear.
Completely free, 24/7! If you enter this zone every week day for a year there is the potential that changing from a car to a motorcycle or scooter will save you £2,000 in congestion charges alone. When you then compare all other costs (insurance, road tax, annual depreciation, servicing and parking) there really is no comparison between cars and scooters in an urban environment such as London. Scooters are cheaper to run, give you more flexibility, save you time, and are more environmentally friendly.
We have many customers already enjoying using a scooter in conjunction with a motor caravan! You will almost certainly be limited by weight (rear mounted carriers usually handle up to 130kg) however we have a great selection of 50cc and 125cc machines which are suitable.
The first thing you need is a tow bar and scooter rack (around £750). The best people to see are Walting Engineers who design and fabricate them especially for your camper, as well as supplying all the essentials including electrics, lights and straps. Following this we can then supply you the perfect scooter for your camper van.
For geared machine the Sukida SK125 or Huoniao HN125 are a perfect choice as they have factory fitted rear carriers suitable for a removable top box to hold all your map books and associated items that can be supplied for only £30.
Yes. For all your scooter/motorcycle fleet requirements, whether large or small, please email us on email@example.com. Alternatively call 0845 5 670 670.
Your company can benefit too from 20 years experience in scooter/motorcycle fleet management. Catering for anything from fast food delivery services to motorcycle training schools, we can offer your company an unequalled sales, service and after sales service no matter how large or small your order is. We can provide your company with a reliable service which you and more importantly your customers can rely upon. With our experience and in-depth knowledge of this business we will provide you with your exact requirements along with unparalleled reliability and service.